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2 use cases
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Law&Company uses Claude with retrieval of legal sources in SuperLawyer for research, precedent analysis, drafting and document questions. In a user survey, 92.5% reported saving time. These are self-reported results rather than independently measured lawyer productivity.
Lotte Homeshopping's Moni assistant uses Claude through Sendbird to interpret quality documents and answer suppliers' routine questions around the clock. The company reports an average of 53 questions daily and 30% to 40% fewer inquiries reaching QA staff.
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