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Answer university admissions questions across channelsSource checked

The University of Johannesburg runs MoUJi, an Amazon Lex-based assistant available through web, Messenger and WhatsApp. Its guest post reports reducing peak-period temporary agents from 120 to 60 and saving over R500,000. Generative AI extensions are discussed separately from these established chatbot results.

Amazon Lex; MoUJi; AWSEducationSouth Africasource:
6/10 brain cellsas of
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