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Microsoft 365 Copilot for Sales

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Draft client emails with current CRM contextSource checked

Zurich uses Copilot for Sales in Outlook and Teams to maintain CRM records and assist customer-facing correspondence, including non-native-language drafting. The company projects approximately 14,000 hours saved over the following year. That figure is a forecast, not a completed annual measurement.

Microsoft 365 Copilot for Sales; Dynamics 365 SalesCustomer ServiceSwitzerlandsource:
6/10 brain cellsas of
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